Ibis Styles Milano Centro

Everything. All receptionists were VERY friendly, efficient and helpful. Especially the general manager who spoke perfect french and english was very amazing and unique! when I needed umbrella because it was raining, they always gave us a very beautiful umbrella.

Nice design, friendly staff, good price and a short walk from central station.

I stayed here a couple of times years ago before the face lift. It was passable then but now is most attractive. They have done a very good job which goes beyond the "entrance facade".

They charge for wi fi. This is bad news for business travelers.

The Hotel Serena has a fabulous and attractive reception entrance with very attentive and helpful staff. The rooms were warm and comfortable although a little small but perfectly adequate for a short stay.

small rooms

Location is good for everything - sleeping well without the noise from the street, shopping, sightseeing of the central atractions, and it is only 7-8 minutes walking to the Central train/bus station. Room was comfortable and very clean, and breakfast was great!

it was very good value, breakfast was excellent, and my room was very nice. really excellent value ..amazing location near central station. the front desk were very helpful at all times.

i thought free wifi could have been included. and I was not allowed to bring my friends to my room....only one..so i felt it was a bit of a prison..since i went there to see my friends.!

The hotel was very clean, comfy beds, located a few steps from a great shopping street (much like oxford street). ten min walk from airport coach/train drop off or quick tube ride to Lima station one minute walk away. great for groups as some rooms sleep up to 6. we had a quad room with a double and 2 singles. breakfast was great and staff friendly and english speaking. there is a bar at the hotel which is manned by reception staff untill you decide to leave!

no kettle in the room and if thats all i can think of it cant be bad?!

I have appreciated the position of the hotel which is a good compromise between price and quality.

The check-out was slow since there were 3 people asking the invoice and this has taken time causing a queue of people waiting.

Location !! & the Lobby

Room was OK, not great...very basic, Bathroom was too small!! Poor breakfast...never seen the brand of product that they serve. Better to go to the bar outside for a coffee& croissant which we did so.

Centrally located. Renovated and modern interior. Clean and simple rooms. Good value for money compared to over-priced hotels in Milano. Perfect for shopping trip.

A bit hard mattresses, but rest all great.

The location is great, you can go everywhere in Milano using the Metrolines that are only 150m away from the hotel. The price and the cleanliness are also OK!

Everything was good. Thank you very much.

Car parking is really problem. Is too expensive parking of the hotel, but we found nearest one, and we had attention of weekly market.

The pay of city taks.3 Euro for person for night is too much.but is not the fault of the hotel although the hotel should have shown this fee in the price.

Location of the hotel is great, just 8-10min walk from (Grand) Central Station which has perfect train and bus connection to mxp airport. The room was rather smaller, bathroom too. Itailian classic I think.

Noises from other rooms, wall socket not classical euro type, such soft mattresses that makes your back hurt all day. We were there in the middle of the November and the only thing you can use as a blanket was summer sheeting and a wrap in spite of the outside temperature (10- 13degrees).

Almost everything was good. Staff was very friendly and helpfull, everyday clean towels, very good location for this money. Sometimes I would like to come back here.

During the first night there was really too cold in the room and we cant turn on heating in the room. There was good breakfast, but a little bit poor, without any vegetables and fruits.